Goal: To fully utilise fleet vehicles at point of delivery
Online retail sales, so called e-commerce, is a booming business sector. The impressive growth has created a significant impact on the delivery component of e-commerce supply chain, also called “last-mile” delivery. The e-commerce boom has led to a continuous expansion of delivery fleets operated by traditional parcel networks. The logistics sector predominantly uses small delivery vehicles, such as 7.5 ton lorries as well as even smaller delivery vans with a weight of up to 3.5 tons. The expansion of delivery fleets to accommodate demand has increased congestion and air pollution (especially fine particle). At the same time, a considerable number of underutilized delivery vehicles is available for use at off hours.
The NexTrust pilot aimed to pool these company owned vehicles outside of their regular working hours for e-commerce deliveries – thereby utilising this spare capacity, without adding to current congestion levels.
The pilot, named ANGEL, ran in partnership with several retailers (e.g. Kisura) and vehicle owners (e.g. Berlin Last Mile). Since launching in July 2017, ANGEL has shown positive results:
• Reduction of re-deliveries
• Reduction of greenhouse gas
• Improvement of load factors